Booking open. Tier 2: Thursday 20 August 2026 · Limited to 20 delegates per session.
Tier 2 cohort begins in 20 days.
Certified Awaab's Law training for social landlords, contractors and the private rented sector
The only training programme developed around the new Awaab's Law compliance regime, for housing officers, surveyors, inspectors, senior leaders, contractors, private landlords and agents.
Secure Stripe checkout · Certificate of Attendance included
Trusted by housing providers, contractors and private landlords across the country
Organisations whose teams have attended UKAME training courses.
UKAME Ltd is registered on the UK Register of Learning Providers (UKRLP) · UKPRN 10101866
Why now
Awaab's Law has been in force since October 2025.
Social landlords are legally required to act on hazards in properties within strict timescales. Every person who takes a resident's call, inspects a home or is involved in the response needs to know their part.
Awaab's Law · Damp & Mould
0Working days
to investigate a reported hazard
Awaab's Law guidance for social landlords, gov.uk
Awaab's Law · Damp & Mould
0Working days
to complete safety work
Awaab's Law guidance for social landlords, gov.uk
Awaab's Law · Damp & Mould
24Hours
to make emergency hazards safe
Awaab's Law guidance for social landlords, gov.uk
New to the legislation? Read our Awaab's Law guide →
Which course do you need?
Pick the one that matches your role.
Teams need a tailored understanding of their responsibilities under Awaab's Law that aligns with their roles, from front-line awareness to Board-level accountability.
“I deal with residents in social housing or council housing”
Housing officers, contact-centre and call handlers, tenancy and complaints teams.Awareness · £145 + VAT per person
“I manage, survey or inspect social housing or council housing”
Technical officers, surveyors, damp & mould inspectors, interims and consultants.Practitioner · £195 + VAT per person
“I'm responsible or accountable for compliance for a social landlord or council”
Board members, directors of housing, executives, governance and risk leads.Leadership · Private briefings from £2,500 + VAT
“I repair social housing, council housing or private rented homes”
Repairs and maintenance contractors, suppliers, subcontractors and tradespeople.Contractors · £195 + VAT per person
“I own, manage or invest in private rented homes”
Private landlords, letting agents, property agents, managing agents, property managers and investors.Private Rented Sector · £195 + VAT per person
Five courses, five audiences
Course details, dates and pricing.
Awaab's Law Awareness Training
Comprehensive awareness of Awaab's Law for the non-technical officers in your organisation, from contact-centre advisers to housing officers.
Social landlord non-technical officers
- Housing officers
- Contact-centre & call handlers
- Tenancy & complaints teams
- Operatives wanting a baseline
- Anyone speaking to residents about damp & mould
What you'll be able to do
- Understand Awaab's Law: what it requires, the strict timescales, and your personal role within it
- Recognise the signs and risks of damp & mould and respond with empathy, not platitudes
- Hold sensitive conversations with vulnerable residents (language, cultural and disability awareness)
- Know exactly when, how and to whom to escalate, and what evidence to capture
- Understand the legal & reputational consequences when housing teams get this wrong
- Introduction & consequences of bad housing, the regulatory landscape
- History of damp & mould as the UK's #1 housing hazard
- Lifestyle assumptions, myths and vulnerabilities
- The repair service, meeting the spirit, not just the letter, of the law
- Awaab's Law in practice, requirements, timescales, empathy
- Escalation pathways from site (CRM workflows, urgent-response routes)
- Communication, resolution & engagement with residents
- Sensitive conversations: vulnerability, language & cultural awareness, disability
- Real-life case studies, regulatory judgments, group discussions
Every delegate receives
- Listing in the UKAME Directory as a trained Awaab's Law professional
- Certificate of Attendance included for everyone who completes the course
- Certificate of Achievement upgrade available for £39 + VAT (sit and pass the optional end-of-course test)
- UKAME-trained digital badge for your email signatures, intranet, website, vehicles and reports
£145+ VAT
per person
- 3 hour session · 9:00 – 12:00 (BST)
- Live online via Zoom
- Limited to 15 delegates per session
No public date is currently scheduled. Register interest and we'll email you as soon as the next public course opens, or book a private cohort for your team below.
Register your interest and we'll email you when the next Tier 1: Awareness (Awaab's Law) dates are announced.
UKAME members save 25% on this course. Become a member →
Awaab's Law Practitioner Training
A practical, methodology-based approach for competent investigation, hazard identification and assessment, evidence gathering and reporting for your technical officers and operatives.
Social landlord technical officers, interims & consultants
- Building & housing surveyors
- Damp & mould inspectors
- Site supervisors & operatives
- Consultants, interims and agency workers
What you'll be able to do
- Understand how Awaab's Law interoperates with the HHSRS
- Produce inspection reports that hold up to scrutiny in court
- Be a competent investigator, the legal threshold every Awaab's Law inspection is judged against
- Specify and validate appropriate remedial actions (videos, photos, follow-up checks)
- Be ready to act as, or work with, a Single Joint Expert in disrepair proceedings
- Technical requirements & hazard identification
- Inspection standards, accurate reporting, decision-making
- Building pathology
- Competence, the legal & regulatory benchmark every Awaab's Law inspection is judged against
- Consultation, accurate findings, conclusions & recommendations (desktop + on-site)
- Standards: the science-based methodology and right kit / right tools
- Specifying remedial actions that fix the underlying problem
- Validating works, videos, photos, 2/8/12-week and 3/6-month follow-ups
- Working with Single Joint Experts & being called as a witness
- Modular case studies & best practice
Every delegate receives
- Listing in the UKAME Directory as a trained Awaab's Law professional
- Certificate of Attendance included for everyone who completes the course
- Certificate of Achievement upgrade available for £39 + VAT (sit and pass the optional end-of-course test)
- UKAME-trained digital badge for your email signatures, intranet, website, vehicles and reports
£195+ VAT
per person
- Thursday 20 August 2026, 9:00 – 12:00 (BST)
- 3 hour session · 9:00 – 12:00 (BST)
- Live online via Zoom
- Limited to 10 delegates per session
Secure Stripe checkout · Certificate of Attendance included · 10% off for 4+ delegates from the same organisation
Can't make that date? This course also runs:
UKAME members save 25% on this course. Become a member →
Awaab's Law Leadership Briefing
Bespoke Boardroom-level briefing on governance, risk, accountability and reputational management.
Senior leadership only (bespoke private cohorts)
- Board members & non-executive directors
- Directors of Housing & Heads of Service
- Governance, risk & assurance leads
- Chief Executives & Executive teams
Format: Tailored to your organisation, your tenure stock, and your current regulatory standing.
What you'll be able to do
- Strategic understanding of governance, risk and assurance under the new compliance regime
- Clear view of your corporate and personal criminal exposure if Awaab's Law is mishandled
- Build cultural competency and accountability into your operating model
- Use the right metrics: leading vs lagging indicators, dashboard design, what regulators actually want to see
- Prepare your organisation for the worst day, regulator visits, ombudsman judgments, public scrutiny
- Strategic governance, risk & assurance under Awaab's Law
- Corporate & personal criminal consequences
- Risk management & assurance frameworks
- Cultural competency & accountability, building the right operating model
- Organisational maturity & the regulator's standards (C1–4, V1–4 consumer standards)
- Dignity, empathy & respect for residents, language and operating culture
- Preparing for & responding to regulatory scrutiny
- Data & metrics, leading vs lagging, dashboards, KPI misuse
- Independent reviews, critical friends and tenant panels
- Regulatory judgments and reputational impact, the consequences for individuals
Every delegate receives
- Personalised UKAME Certificate of Attendance for every attendee
- Confidential session built around your organisation's data, judgments and case material
- Optional follow-up advisory call with Tristan after the session
- Materials and recap notes provided to all delegates
From£2,500+ VAT
per private briefing · up to 12 senior delegates
- 3 hour private briefing, online via Zoom (in-person at your offices on request)
- Up to 12 senior delegates per session
Tailored to your organisation · full quote sent before any booking
Or leave your details and we'll contact you about a private briefing:
Register your interest and we'll email you when the next Tier 3: Leadership (Awaab's Law) dates are announced.
Awaab's Law for Contractors Training
Awaab's Law for the people doing the repairs: contractors, suppliers and tradespeople working in social housing, council housing and private rented homes.
Contractors, suppliers & tradespeople
- Repairs & maintenance contractors
- Damp & mould and remediation contractors
- Suppliers & subcontractors
- Tradespeople working in tenanted homes
What you'll be able to do
- Understand Awaab's Law and its timescales, and what they mean for how repair works are scheduled and completed
- Capture the right evidence on site: photos, videos and records that protect you and your landlord clients
- Know when and how to escalate hazards you find while working in a tenanted home
- Work professionally in occupied homes, including with vulnerable residents
- Understand where your work sits in the landlord's compliance chain and what competent completion looks like
- Awaab's Law and the repair timescales: what the law expects of works on site
- Damp & mould hazards: what you are looking at and why it matters
- Evidence and record-keeping on site
- Escalating hazards found during works
- Working in occupied homes: residents, vulnerability and conduct
- Completion, validation and sign-off
Every delegate receives
- Listing in the UKAME Directory as a trained Awaab's Law professional
- Certificate of Attendance included for everyone who completes the course
- Certificate of Achievement upgrade available for £39 + VAT (sit and pass the optional end-of-course test)
- UKAME-trained digital badge for your email signatures, intranet, website, vehicles and reports
£195+ VAT
per person
- 3 hour session · 9:00 – 12:00 (BST)
- Live online via Zoom
- Limited to 10 delegates per session
No public date is currently scheduled. Register interest and we'll email you as soon as the next public course opens, or book a private cohort for your team below.
Register your interest and we'll email you when the next Contractors (Awaab's Law) dates are announced.
UKAME members save 25% on this course. Become a member →
Awaab's Law for Private Rented Sector Training
What Awaab's Law means for the private rented sector: the duties, the direction of travel, and what landlords and agents should be doing about damp and mould now.
Private landlords, agents & investors
- Private landlords
- Letting agents & property agents
- Managing agents & property managers
- Property investors
What you'll be able to do
- Understand what Awaab's Law requires and how it is reaching the private rented sector
- Know your damp and mould obligations to tenants and how to respond to reports properly
- Set up record-keeping that shows you acted correctly and on time
- Recognise damp and mould hazards and know when professional investigation or remediation is needed
- Protect your properties, your tenants and your reputation
- Awaab's Law: what it requires and who it applies to
- The private rented sector: duties today and the direction of travel
- Responding to damp and mould reports: timescales, communication, action
- Hazard recognition and when to bring in professionals
- Evidence, record-keeping and protecting your position
- Case studies and discussion
Every delegate receives
- Listing in the UKAME Directory as a trained Awaab's Law professional
- Certificate of Attendance included for everyone who completes the course
- Certificate of Achievement upgrade available for £39 + VAT (sit and pass the optional end-of-course test)
- UKAME-trained digital badge for your email signatures, intranet, website, vehicles and reports
£195+ VAT
per person
- 3 hour session · 9:00 – 12:00 (BST)
- Live online via Zoom
- Limited to 10 delegates per session
No public date is currently scheduled. Register interest and we'll email you as soon as the next public course opens, or book a private cohort for your team below.
Register your interest and we'll email you when the next Private Rented Sector (Awaab's Law) dates are announced.
UKAME members save 25% on this course. Become a member →
Why this programme
Why people working in Housing choose these courses.
Modules aligned with Awaab's Law, the Decent Homes Standard and the Regulator's Consumer Standards to reflect current housing sector expectations and challenges.
Trainer has led high performing damp & mould and disrepair services within Local Government and supported housing providers with complex disrepair cases and regulatory scrutiny.
Every delegate receives a Certificate of Attendance and can also undertake an assessed test to receive a Certificate of Achievement and a listing in the UKAME Directory (£39 + VAT).
Courses are delivered live via Zoom, allowing delegates to ask questions, participate in discussion, and benefit from real-time guidance and knowledge checks throughout the session.
Meet your trainer
Tristan Hemsley BSc CIHM ACIOB ACIEH
The trainer for our Awaab's Law courses, with 25+ years in Housing property services.
Qualifications & standing
- CIOB
- Degree-level qualification from the Chartered Institute of Building
- 25+ years
- Experience operating at a senior level at housing associations, local government, and main contractors
- Consultant
- Specialist Disrepair and Awaab's Law Consultant
- Chair
- Disrepair Improvement Group (sector-leading disrepair forum)
- Publisher
- Runs DISREPAIR AWARE (information & support website for landlords/residents)
Tristan is a recognised professional specialising in disrepair, damp & mould and regulatory compliance across the housing sector, with experience that spans senior roles within Tier 1 maintenance contractors, housing associations and local authorities, including leading high-profile damp & mould and disrepair services and overseeing the end-to-end disrepair claim lifecycle.
He is a writer, speaker and trainer on disrepair and Awaab's Law and the founder of DISREPAIR AWARE, an independent website focused on improving housing conditions and resident safety, as well as being Chair of Echelon Consultancy's Disrepair Improvement Group that supports housing providers to meet increasing regulatory expectations.
As lead trainer for UKAME's Awaab's Law courses, Tristan brings practical strategic and operational insight directly to surveyors, contractors, housing officers and senior leaders across the housing sector.
Where his expertise comes from
Extensive experience across the housing sector in repairs, disrepair, damp & mould, contract management and service transformation.
Has led high-profile damp & mould and disrepair services within local government, helping organisations improve compliance, reduce risk, and respond to increasing regulatory and legal scrutiny.
Chairs a sector-leading forum focused on disrepair and has been advising landlords and contractors on preparing for Awaab's Law since the legislation was announced.
Holds an accredited qualification in Damp, Mould and Condensation in Buildings delivered by a leading industry expert.
Private cohorts
Private online & in-person cohorts.
Do you have 8 to 12 people that all need training? Request a private session tailored to your stock, your residents and your specialist needs.
| Course | Private online cohort | Delegates |
|---|---|---|
| Tier 1: Awareness | from £1,950 + VAT | up to 12 |
| Tier 2: Practitioner | from £2,950 + VAT | up to 12 |
| Tier 3: Leadership | from £2,500 + VAT per briefing | up to 12 senior delegates |
| Contractors | quote on request | up to 12 |
| Private Rented Sector | quote on request | up to 12 |
Same content as the public cohorts, plus tailoring to your stock and case material.
In-person at your venue: same per-cohort fee as the private online rate, plus travel and expenses charged at cost, and meeting room or venue hire passed through at cost if you don't have a suitable space. Catering, AV and other on-site requirements arranged on request.
All public cohorts are delivered live online via Zoom. In-person delivery is available for private cohorts only, with a full quote sent before any booking.
Full quote sent before any booking · quote within 24 hours
FAQs
Common questions.
First cohorts: Thursday 20 August 2026 (Tier 2) and Thursday 10 September 2026 (Tier 2)
Places are limited per session. Bookings open now via Stripe, secure your seat in under two minutes.
Secure Stripe checkout · Certificate of Attendance included · 10% off for 4+ delegates from the same organisation
Senior leadership team or a group of 8+? Request a private cohort quote