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    Awaab's Law: What It Means for Tenants, Landlords and Social Housing

    A clear and simple guide to Awaab's Law: your rights, responsibilities, and why this law is so important.

    Published by UKAME · Reviewed against gov.uk guidance · Updated 31 July 2026

    Awaab's Law summary

    Awaab's Law is a UK legal duty on social landlords to investigate and fix damp, mould and other housing hazards within strict timescales. It is named after Awaab Ishak, a two-year-old who died in 2020 from prolonged mould exposure in social housing. It was introduced through the Social Housing (Regulation) Act 2023 and the duties for damp and mould commenced in October 2025.

    Awaab's Law in one line:

    Social landlords must investigate damp and mould within 10 working days, complete any required safety work within 5 working days of the investigation, and respond to emergencies within 24 hours.

    New, July 2026: Phase 2 guidance published.

    From 30 November 2026 these timescales extend to excess cold and heat, falls, structural collapse, fire and explosions, electrical hazards and domestic hygiene. Read what changes under Phase 2.

    Key Facts at a Glance

    If you take one thing from this page, take the three deadlines. Everything else follows from them.

    Awaab's Law · Damp & Mould

    0Working days

    to investigate a reported hazard

    Awaab's Law guidance for social landlords, gov.uk

    Awaab's Law · Damp & Mould

    0Working days

    to complete safety work

    Awaab's Law guidance for social landlords, gov.uk

    Awaab's Law · Damp & Mould

    24Hours

    to make emergency hazards safe

    Awaab's Law guidance for social landlords, gov.uk

    In force since 27 October 2025 for social landlords, starting with damp and mould. More hazard types follow in 2026 and 2027. Work out your deadlines →

    What is Awaab's Law?

    In December 2020, a tragic event shook the nation: the death of two-year-old Awaab Ishak due to prolonged exposure to mould in his family's social housing flat in Rochdale. This heartbreaking incident underscored the urgent need for stricter regulations to ensure that no one lives in hazardous conditions.

    In response, the UK government introduced Awaab's Law, a pivotal piece of legislation aimed at compelling social landlords to address dangerous hazards like damp and mould promptly and effectively.1

    "Awaab's death must be a defining moment for the housing sector."
    Government Statement

    The genesis of Awaab's Law

    Awaab's untimely death highlighted significant shortcomings in the maintenance and safety standards of social housing. Despite existing regulations, hazardous conditions persisted in many homes, leading to severe health consequences. Public outcry and advocacy from housing charities and Awaab's family led to the formulation of Awaab's Law, ensuring that such tragedies are prevented in the future.

    Who was Awaab Ishak?

    Awaab Ishak was a two-year-old boy who died in December 2020 from prolonged exposure to mould in his family's social housing flat in Rochdale. His parents had repeatedly reported the damp and mould to their landlord, Rochdale Boroughwide Housing, but the issues were not resolved.

    In November 2022, the senior coroner ruled that mould exposure was a direct cause of Awaab's death, the first time damp and mould had been formally recorded as the cause of a death in the UK. The case provoked national outrage and led directly to the government introducing Awaab's Law to ensure social housing tenants are protected from preventable health hazards.

    Awaab's Law timescales

    Per the government's Awaab's Law guidance for social landlords, social landlords must meet the following timescales when a hazard is reported.2

    Action requiredDeadline
    Investigate a reported damp & mould hazard10 working days
    Complete any safety work identified by the investigation5 working days from investigation
    Respond to an emergency posing immediate risk to health24 hours
    Provide tenants with a written summary of investigation findings3 working days of investigation completing

    Working days exclude weekends and English bank holidays. The clock starts when the landlord is "made aware" of the hazard, through any reasonable channel including phone, email, app, repairs portal, or in-person.

    The clock is already running.

    Suppose a hazard is reported today, Friday, 31 July 2026. Awaab's Law fixes the deadlines from that moment.

    Investigation complete by10 working days from the report
    Friday, 14 August 2026
    Written summary to the tenant by3 working days of the investigation concluding
    Wednesday, 19 August 2026
    Safety work complete by5 working days from the investigation
    Friday, 21 August 2026
    Working dayWeekend or bank holidayStatutory deadlineHazard reported

    Indicative only, based on the timescales in the government's Awaab's Law guidance for social landlords. Working days exclude weekends and English bank holidays. Always verify against the official guidance.

    Does Awaab's Law apply to private landlords?

    Awaab's Law currently applies only to social landlords: housing associations, local councils, and ALMOs (arms-length management organisations). Private landlords are not directly bound by the Awaab's Law timescales.

    However, private landlords remain subject to the Homes (Fitness for Human Habitation) Act 2018, which requires rental properties to be safe and free from serious hazards including damp and mould throughout the tenancy. The Renters' Rights Bill, currently progressing through Parliament, is expected to extend Awaab's Law-style duties to the private rented sector.

    Any private landlord with a UK rental portfolio should be preparing now: tenant expectations, court precedent and ombudsman scrutiny are all moving in the same direction.

    What Awaab's Law means for tenants

    If you are a social housing tenant, Awaab's Law gives you a clear set of legal expectations of your landlord:

    • Your landlord must investigate any damp and mould you report within 10 working days.
    • Once investigated, any required safety work must be completed within 5 working days.
    • Anything posing an immediate risk to your health must be responded to within 24 hours.
    • You must receive a written summary of the investigation findings within 3 working days of the investigation finishing.

    If your landlord misses any of these timescales, escalate to the Housing Ombudsman, the Regulator of Social Housing, or your local authority's environmental health team. Document everything: dates, photos, names, reference numbers, and copies of every message you send and receive.

    Tenants can also use the government's Make Things Right campaign resources for guidance on raising a complaint.3

    What Does Awaab's Law Require?

    Enacted through the Social Housing (Regulation) Act 20234, Awaab's Law introduces stringent requirements for social landlords to address hazards promptly and effectively.5

    Prompt Investigation

    Landlords must investigate reported health hazards, such as damp and mould, within 10 working days of a complaint.

    Timely Repairs

    Necessary repair work must be completed within 5 working days of the investigation concluding.

    Emergency Repairs

    For hazards posing an immediate risk to health or safety, landlords are required to address and repair these within 24 hours.

    Read Consultation Document

    Implementation Timeline

    The law is being rolled out in phases to ensure effective application across different types of hazards. Phase 2 was confirmed on 13 July 2026, when the government published its guidance for the expanded regime: see our full Phase 2 explainer.

    1. October 2025

      Phase 1, in force since 27 October 2025: damp and mould hazards and all emergency repairs must be addressed within the fixed timeframes.

    2. 30 November 2026

      Phase 2, confirmed in guidance published 13 July 2026: the timeframes extend to excess cold, excess heat, falls, structural collapse, fire and explosions, electrical hazards and domestic hygiene.

    3. Phase 3

      Government intends to extend the regulations to all remaining hazards defined under the Housing Health and Safety Rating System (HHSRS), excluding overcrowding.

    How Awaab's Law Works with HHSRS

    The Housing Health and Safety Rating System (HHSRS) is a framework used to assess potential hazards in residential properties.6 Awaab's Law reinforces and builds upon this system by imposing strict deadlines for hazard resolution, ensuring that issues identified under HHSRS are addressed swiftly and efficiently.

    By setting clear timelines for investigation and repairs, Awaab's Law strengthens the existing HHSRS framework and ensures that dangerous conditions in social housing are no longer allowed to persist.

    About the HHSRS

    The Housing Health and Safety Rating System (HHSRS) is a risk assessment tool used to evaluate potential risks to the health and safety of occupants in residential properties. It categorises hazards based on their severity and the likelihood of harm occurring.

    Common HHSRS hazards include:

    • Damp and mould
    • Excess cold or heat
    • Carbon monoxide
    • Fire hazards
    • Electrical hazards
    • Structural issues

    Read the HHSRS Official Guidance

    Resources

    Access the official announcement and guidance from the UK government regarding Awaab's Law.

    Landlord Checklist

    Email us to receive a free comprehensive checklist for landlords to ensure compliance with Awaab's Law requirements.

    Email Us for Checklist

    Frequently Asked Questions

    Looking Ahead

    Awaab's Law represents a significant advancement in tenant rights and housing safety. By holding landlords accountable to clear timelines and responsibilities, it aims to prevent future tragedies and promote healthier living environments for all residents.

    The phased implementation approach will ensure that social housing providers have time to adapt their processes and systems to meet the new requirements, while still prioritising the most serious hazards like damp and mould in the initial phase.

    As awareness of Awaab's Law grows, it is hoped that its principles will influence standards across the entire housing sector, including private rentals, leading to safer homes for everyone.

    See Awaab's Law & HHSRS training

    Secure Stripe checkout · first cohort 9 July 2026

    Mould Awareness training

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